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Return & Refund Policy
Thanks for shopping at www.inracing.in
If you are not entirely satisfied with your purchase, we’re here to help.
You have 07 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. If 7 days have gone by since delivery, unfortunately, we can’t offer you an exchange or return. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies. If you have not received a refund yet, it may take some time before your refund is officially posted. contact your bank as there is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
You will be responsible for paying for your own shipping costs on purchase and also towards returning your item. Shipping costs are nonrefundable.
You can opt for any courier company of your choice to pick up the order from our office address. You will need to coordinate the pick up from our office, all the way to delivery at your address.
We help with the shipment of your order. We pack, load, and dispatch the order via Gati KWE Couriers (Gati Ltd). The order/product is covered under carrier risk from Gati KWE, this means if there is any damage to the product, Gati KWE will be responsible for compensating you for the damage, not INRacing Pvt Ltd.
For you to get compensated for any damages during transit, you must follow the following instructions in the series of steps:
Upon delivery kindly check if the product box is in an open condition or damaged, while the delivery agent is present.
If the product box is damaged in any way, please write the damaged remark on the docket slip.
Next, do not pay the shipping charges before checking if the product inside the box is damaged while the delivery agent is present.
If you fail to write the damaged remark on the docket while the delivery agent is present, it will be considered the product has reached you undamaged and no further action can/will be taken by INRacing Pvt Ltd or Gati KWE.
If there are major damages to the product, do not accept the delivery, return the product to the delivery agent immediately.
We will ship you a replacement product as soon as possible.
Only regular priced items may be refunded, items showcased in offer/sale as items shall not be refunded. Most Pre-order items are made against the order normally and hence require more time for us to ship. Pre-orders cannot be canceled unless INRacing could not ship the product within 20 working days from confirmation of order.
We only replace items if they are defective (manufacturing defect). We shall not be responsible for any damage caused during transit, we recommend you inspect the product ordered before paying for the shipping charges. If you need to exchange it for the defectiveness of the item, send us an email at firstname.lastname@example.org and send your item to INRacing Private Limited # 71/1, Ground Floor, Lakshmi Nivas, 17th F Main Rd, KHB Colony, MIG, 5th Block, Bengaluru, Karnataka 560095.
To return your product, you shall mail your product to email@example.com, INRacing Private Limited 71/1, Ground Floor, Lakshmi Nivas, 17th F Main Rd, KHB Colony, MIG, 5th Block, Bengaluru, Karnataka 560095.
If you have any questions on how to return your item to us, contact us: firstname.lastname@example.org